Apple insists iPhone 7 owner ticks box confirming he isn’t Saddam

Apple denied a customer’s refund, unless he proved he wasn’t Saddam Hussein

Recently, Apple refused to refund a customer on his order of iPhone 7 unless he proved he was not deceased, Saddam Hussein. because his surname was Hussain.

Sharakat Hussain, a 26-year old from Birmingham who is working as the driver had bought iPhone 7 for his sister but due to some reasons.

He asked for the refund from company’s outlet. He paid $972 for device, he received an email from Apple asking him to confirm that he was not Saddam Hussein, who is on government’s Denied Parties list, which makes company illegal to sell an iPhone to him.

“I thought the email was spam, I was stunned to learn it was real. I was furious to be linked to Saddam,” Hussain said.

In an email, the company asked Hussain to provide proof that he was not late Saddam Hussein. While the customer’s first name is different and surname is also spelled differently.

Apple stated that the email should never have been sent. The Silicon Valley giant issued a statement to the Independent, saying:

“We offer our sincerest apologies to Mr Hussain. Though we are required to check identity while processing a refund, the letter he received was an error and should not have been sent”.

After that company agreed and refunded the money to Sharakat Hussain